Choose I Forgot My Password and click the Reset Password link. Your password will be changed and you'll be asked to sign in to your work or school account again. Navigate to the Microsoft Reset Password webpage (see Resources). ![]() Type your old password, and then create and confirm your new password. Select Password from the left navigation pane or select Change password from the Password block. Sign in to the My Account portal with your work or school account, using your existing password. However, to verify its me, Microsoft wants to send an email to my old telephone number that I have not had for years. ![]() To know more about how to reset your password, see Reset a forgotten Microsoft account password. I want to change my password for my Microsoft account. Update a password from the Change password page Go to the Recover your account page and follow the prompts. I Forgot the Email Address Used for my Account. If you're an administrator trying to find more information about how to test up self-service password reset for your employees or other users, see Self-service password reset. To reset the password for a Microsoft account visit the forgotten password guide from Microsoft. If you see an error while signing in with a personal Microsoft account, you can still sign in by using the domain name for your organization (such as ) or the Tenant ID of your organization from your administrator in one of the following URLs: ![]() If you're a user trying to get into a personal account, such as for Xbox, Hotmail, or, try the suggestions in the When you can't sign in to your Microsoft account article. At Password security section, click Change. This article is intended for users trying to update a known password for an existing work or school account. Select the Security tab and type your password to verify your identity.
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